Our Story
Who We Are
Our journey in the pool industry began when one of our owners started working at just 14 years old, gaining hands-on experience with some of the Gold Coast’s most prominent pool businesses. Over time, that passion and dedication grew into a thriving mobile pool service, which we have proudly run together for the past six years. Now, we’re excited to take the next step by opening our very own pool shop.
With over four decades of combined experience, our mission is simple: to bring honesty and transparency back into an industry where it’s often been missing. We believe in doing things right the first time and offering solutions our customers can trust. Wherever possible, we proudly support Australian-made products, ensuring quality and reliability while keeping our community in mind.
As parents of young families ourselves, we know how important it is for a business to feel welcoming and inclusive. That’s why we’ve created a dedicated kids’ room in our store, so families can feel at home while we take care of their pool and spa needs. At the heart of everything we do is a genuine passion for helping people enjoy safe, sparkling pools with less stress and more time for what matters most—family, friends, and fun.
Why Choose Us
Expertise you can trust, honesty you can rely on, and a family-friendly store designed with you in mind. From Australian-made products to a dedicated kids’ room, we make pool care simple, safe, and stress-free.
Experts
We are your trusted experts in freshwater pools, alternative sanitation systems, and commercial pool testing and equipment. With extensive experience and industry knowledge, we provide tailored solutions, reliable advice, and high-quality products to ensure every pool—residential or commercial—is safe, sparkling, and easy to maintain.
Service
Customer-Centric
At Poolfection Pool & Spa, everything we do is centred around you, the customer. We take the time to listen, understand your needs, and provide honest, tailored advice so you always feel confident about your pool care. From friendly in-store service to expert solutions, our goal is to make looking after your pool simple, stress-free, and enjoyable.
Expertise
Trusted Professionals
At Poolfection Pool & Spa, we are proud to be recognised as trusted professionals in the industry. With decades of combined experience, we deliver honest advice, reliable solutions, and quality products you can depend on. Our customers know they can count on us for expertise, integrity, and care—every time they visit.
Variety
Diverse Range
Tired of pool shops with a limited range? At Poolfection Pool & Spa, we stock a huge variety of chemicals, equipment, and accessories so you’ll always find exactly what you need. From trusted Aussie-made products to the latest pumps, filters, cleaners, and more, we’ve got your pool covered—no compromises, just crystal-clear results!
Best Sellers
Our best sellers are the products our customers trust most—reliable, high-quality pool essentials that deliver outstanding performance and value. From top-rated equipment to everyday must-have chemicals, these favourites make pool care simple, effective, and stress-free.
Ultra Fine Pool Salt $17.50
Dolphin M400 $2899
Lifebuoi CPR Sign $129
Our Ultra Fine Pool Salt dissolves before your eyes and is guaranteed not to stain. Stock up for Summer with no concerns about your bag of salt turning into a bag of cement like other products on the market.
This Robotic Pool Cleaner is the best bang for your buck on the market in terms of features for the price point and quality. Commercial grade motors, 18m swivel cable, App connectivity with a 3yr warranty, you can't go wrong.
Lifebuoi CPR signs are made from high-quality, UV-stabilised polycarbonate, making them tough, weather-resistant, and built to withstand the harsh Australian sun. Lightweight yet extremely durable, they feature a smooth finish with clear, easy-to-follow CPR instructions that won’t fade, peel, or crack over time.
500g Rapid Shock $24.90
Evochlor Chlorinator From $1349
1L LoChlor Miraclear Clarifier $41.50
Evopure Rapid Shock is a fast-dissolving chlorine treatment that delivers a powerful hit to quickly kill bacteria, control algae, and restore crystal-clear water—making it the perfect choice for a clean, safe, and swim-ready pool. It has the added hit of Sodium Tetraborate Pentahydrate which allows the chlorine shock to work more effectively, last longer and also helps add an extra sparkle to the pool water.
EvoChlor Salt Water Chlorinators, made here on the Gold Coast, provide reliable, easy-to-use sanitation by converting salt into chlorine, keeping your pool consistently clean and safe. Built for efficiency and durability, they deliver sparkling water with less effort and lower ongoing chemical costs. We have been installing these units for over 10yrs now and in our opinion there is no other chlorinator at this price point that is as reliable.
Lo-Chlor's Miraclear Clarifier is a powerful concentrated formula designed to deliver crystal-clear pool water fast. It works by binding together fine particles that cause cloudiness, allowing them to be easily filtered out. Our customers over the years swear by it. Arguable one of the strongest and fastest acting Clarifiers on the market today, you only need to use 100ml per 10,000L of pool water.